Empire Boltoffice (509) 534-0636
fax (509) 534-1475
toll-free (888) 534-0636

Frequently Asked Questions

Q: How long has Empire Bolt been in existence?
A: Since 1972

Q: Is Empire financially stable enough to support my growing business?
A: Yes.  Empire is 100% debt-free and we choose our partners wisely based on similar financial principals.  Our customer base is diversified to many industries and we plan growth so that no single customer has more than 20-25% of our overall business. 

Q: Can Empire effectively service my company that is located in a different region or country?
A: Absolutely, yes.  We have many customers throughout the United States, Mexico, Canada and Europe where we develop the customer supply chain to efficiently meet their needs. 

Q: Is Empire a division of a larger company?
A: No.  Empire is a privately held S-Corporation.

Q: How can Empire compete with the larger national Fastener Distributors?
A: There are many ways we achieve a competitive edge and out-perform the larger national companies. 

  • Empire is well connected with our diverse supply base, interacting directly with our factories and the ownership of master industry suppliers. 
  • We regularly attend industry trade shows and training to keep ahead of technological advancements and innovative new products.
  • We are small enough to be agile and highly responsive to our customers' changing needs.  Decisions are made easily and quickly as our staff has direct access to our executive team. 
  • We retain our highly experienced employees.  50% of our staff has been with Empire for over 16 years.